FAQs


 

 

 

What does tachi mean?

The Tachi was a type of Japanese blade that preceded the famous Katana.  It was made during a time in Edo when there were few master craftsmen. The dutiful creation, incessant care, and proud possession of the Tachi blade was highly revered by both its creator and owner. 

 

Do you ship worldwide?

Yes we do. Cost of customs and duties will however have to considered as it will be borne by you.

  

Do you have a return policy?

Yes, we offer a 14 day return or exchange policy with no questions asked as long as the product is not damaged. If you are not happy, neither are we.

 

Do you entertain corporate or wholesale enquires?

Absolutely, and we even provide customised design services based on your needs.  Please email Marika Baptista (marika@tachigoods.com) for further details.

 

Wear and tear, is my product damaged?

Our products are made to retain their natural characteristics as much as possible.  The brass will start to build a patina because of oxidation and the leather will have natural scuff and hide marks that are inherent to the animal.  This is not a mistake or a flaw of any kind.

 

Why is your range limited?

It takes us many months to develop a product and find the exacting materials for its production.  But we continue to develop new products throughout the year and work hard to bring you more beautifully crafted accessories often.

 

Can you customise a product?

We do not have the in-house capabilities to offer this service to individual orders at the moment.

 

Do you offer Cash on Delivery?

Yes we do, for a nominal charge of Rs.100.  However, this option is restricted to purchases and deliveries within India only.